Freedom of INformation and Fraser Health

Once again, I have run into people at the Fraser Health Authority who basically do not wish to cooperate in the provision of care to our elderly. they hide behind a need for release of information: they tell me that the Freedom of Information Act prohibitis them from talking to me, even when a client has given permission. Today I called my client while their personnel were there. I told the Nurse that I wanted to speak to her , and to make sure they ask if that is all right, as she had already told me it was. Later they called and told me they could not speak to me. Meanwhile, the result of their visit was a potential gap in care because my client was feeling overwhelmed and confused. This is not the first time this has happened. The people at Fraser Health are just intellectually lazy and do not wish to figure out how to work with private practitioners. However, I bet if I were a physician they would talk to me, even though a physician is no more part of the health authority than a Geriatric Care Manager.