Thursday, March 01, 2007

Why Hire a Care Manager

A year ago, 90 year old Lorleen was lost in what seemed like a dementia induced haze in her nursing home. She would answer questions softly, she moved with pain. She has a son who lives out of town, and an elderly sister who visited regularly but was not conversant in dementia care, nursing homes, and care. Lorleen never left the Home

Today when you go to see Lorleen, she has a big smile on her face. Her conversation is marked by curiousity on her part, she is alert and asks questions--in short a conversation. Her pain is better. She is going on outings regularly on the Home's bus.

How did it happen? Lorleen's trust officer hired Diamond Geriatrics to provide care management. We went to the Home, and did a full assessment. We brought in our physiotherapist. She brought in the proper equipment Lorleen needed--a good wheelchair, transfer equipment. She showed the staff how Lorleen should be handled. We advocated with the staff to make sure she was part of recreation. We hired companions from an agency, and monitored them to make sure they were performing well. We trained them in exercises they could do. We gave them job descriptions which stated they had to do at least one therapeutic activity per session that they spent with her.

Lorleen still has dementia. But she is not still lost in a fog. That will come--but this time it will be due to her disease, and not due to passive neglect. She was not getting bad care, and she was not in a bad place. But we helped her get better care. Our commitment was to her and through ongoing, intensive interventyion, the quality of Lorleen's life improved dramatically.

That is why you hire a Geriatric Care Manager. If you are a banker, a trust officer, an out of town family member, or an intown stressed one, we will help you make a difference.